MANAGED IT & 24/7 NOC/SOC

Your complete IT department, for a fixed monthly fee

We monitor your network, servers and devices around the clock and fix problems before they reach your team. Our NOC keeps you running; our SOC watches for threats. All under a signed SLA.

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WHAT'S INCLUDED

Everything an in-house IT team does, without the hiring

One monthly fee covers monitoring, maintenance, security and support, with a monthly report so you always see what was done.

24/7 monitoring and alerting

Network, servers and devices watched around the clock by our NOC.

Patch and update management

Operating systems and software kept current and secure, outside working hours.

Backup monitoring

Every backup checked daily, with regular test restores.

Threat detection and response

Our SOC watches for suspicious activity and acts before it spreads.

Vendor management

We deal with your internet provider, software vendors and hardware suppliers for you.

Monthly performance reports

Uptime, tickets resolved and risks closed, in plain language.

Signed SLA

Response times and uptime targets written into your contract.

WHO IT'S FOR

Businesses that need IT to just work

No in-house IT team

Get a full IT department for less than the cost of one hire.

One IT person

Give them 24/7 backup, security cover and an escalation team.

Growing fast

Add users, sites and devices without hiring more IT staff.

Multiple sites

Manage every office and remote worker from one service.

HOW IT WORKS

From first call to fully managed in four steps

STEP 1

Free assessment

We review your current IT, security and risks.

STEP 2

Clear proposal

A written plan, a fixed monthly price and a signed SLA.

STEP 3

Onboarding

We take over monitoring, support and security with no disruption.

STEP 4

Ongoing reporting

Monthly reports on uptime, tickets resolved and risks closed.

Managed IT questions

We're a small company. Is managed IT worth it?+

Yes. You get a full IT team for less than the cost of one hire, with no gaps when someone is sick or leaves.

Can you work with our existing IT person?+

Yes. We can cover gaps, handle security and after-hours monitoring, or act as their escalation team.

What is in your SLA?+

Response times, uptime targets, escalation steps and reporting, all in a signed contract. Every request gets a response within 30 minutes.

Stop firefighting IT problems

Book a free assessment and get a fixed monthly price for your business, with a signed SLA.

Get a managed IT quote Call +961 3 113 040