ISO/IEC 27001 & ISO 9001 certified · Signed SLA on every contract
+961 3 113 040 info@globalprimesystems.com
IT & CYBERSECURITY FOR SMEs

Secure, reliable IT for growing businesses, guaranteed by a signed SLA

We audit, manage and protect your IT to ISO 27001 standards, so you can focus on running your business. One partner, one contract, 30-minute response.

Book a free IT assessment Talk to us on WhatsApp
ISO/IEC 27001 CERTIFIED ISO 9001 CERTIFIED ISACA CISM · COBIT
Your SLA, in writing SIGNED
Response to every request ≤ 30 min
SLA compliance 99%+
Network & security monitoring 24/7
Delivered against ISO 27001 · COBIT

Monthly reports show uptime, tickets resolved and risks closed.

2010Established
25+Years of team experience
550+Satisfied clients
99%+SLA compliance, signed contracts

Every engagement is delivered against ISO and ISACA standards, under a signed SLA.

Your business runs on IT. Who's looking after it?

Most SMEs don't have a full IT team, let alone a security specialist. Systems go down, backups go untested, and risks stay invisible until something breaks. We give you a complete, certified IT department for a predictable monthly cost.

WHY GLOBAL PRIME SYSTEMS

We hold ourselves to the standards we audit you against

Founded in 2010, our team brings more than 25 years of experience across networking, infrastructure, cybersecurity, audit and software development.

ISO/IEC
27001
Information security
ISO
9001
Quality management
ISACA
CISM
Security management
ISACA
COBIT
IT governance
01

Certified, not just compliant

We are ISO 27001 and ISO 9001 certified, so we work to the same standards we audit you against.

02

SLA in writing

Every contract comes with a signed SLA. We meet it more than 99% of the time.

03

One partner for everything

Audit, support, security, cloud and software from one team and one contract.

04

Senior expertise

25+ years of team experience, led by ISACA CISM and COBIT certified professionals.

05

Predictable costs

A fixed monthly fee replaces surprise repair bills and the cost of hiring in-house.

HOW WE WORK

From first call to fully managed in four steps

STEP 1

Free assessment

We review your current IT, security and risks.

STEP 2

Clear proposal

A written plan, a fixed price and a signed SLA.

STEP 3

Onboarding

We take over monitoring, support and security with no disruption.

STEP 4

Ongoing reporting

Monthly reports on uptime, tickets resolved and risks closed.

Certified partner of the brands you already trust

Partner-reseller · Reseller
Cisco Partner-reseller
Microsoft Partner-reseller
Fortinet Partner-reseller
Bitdefender Partner-reseller
Veeam Partner-reseller
Yeastar Partner-reseller
GoDaddy Reseller
Contabo Reseller

What our clients say

“We've been partnering with Global Prime Systems for many years, and their expertise is unparalleled. From seamless IT solutions to innovative strategies, they've been our trusted ally.”
Captain Dr. Assaad RayessFounder & CEO, Edelweiss Maritime Management Services U.K. LLC
“As the owner of a thriving global restaurant chain, I can confidently say that partnering with Global Prime Systems has been a game-changer. They've consistently exceeded our expectations.”
Simon El HashemGroup CEO
FAQ

Questions SMEs ask us

Can't find your answer? Call +961 3 113 040 or message us on WhatsApp.

We're a small company. Is managed IT worth it?+

Yes. You get a full IT team for less than the cost of one hire, with no gaps when someone is sick or leaves, and you can scale up or down without hiring.

How can an IT audit improve our cybersecurity?+

An audit finds the vulnerabilities and gaps in your systems before attackers do. We review your infrastructure, policies and procedures, then give you a prioritised action plan.

Which standards do you follow?+

ISO/IEC 27001, ISO 9001, COBIT and the NIST Cybersecurity Framework. We are ISO 27001 and ISO 9001 certified ourselves, and our team holds ISACA CISM and COBIT certifications.

What makes your cybersecurity services different?+

Certified professionals, a solution tailored to your business rather than a fixed package, and continuous monitoring that stops breaches before they happen, all under a signed SLA.

What is in your SLA?+

Response times, uptime targets, escalation steps and reporting, all in a signed contract. Every service request gets a response within 30 minutes.

How much does it cost?+

It depends on users, devices and services. Book a free assessment and you'll get a fixed monthly price.

Find out where your IT stands, free

Book a free 30-minute IT assessment. No obligation, just a clear picture of your risks and what to fix first.

Book a free IT assessment Call +961 3 113 040